At Startup Ka Mall, we strive to deliver high-quality startup consulting services. Since our services involve personalized consulting and advisory sessions, our refund policy is as follows:
1. Service Fees
Payments made for completed consulting sessions are non-refundable.
For prepaid packages, if services have not yet started, clients may request a full refund within 7 days of purchase.
2. Cancellations
Clients may cancel scheduled sessions with at least 24 hours’ notice. Rescheduling is permitted.
No refund will be provided for last-minute cancellations or no-shows.
3. Exceptional Cases
Refunds may be issued at the company’s discretion in case of: